By Cliff Figallo, Nancy Rhine
A whole set of top practices, instruments, and methods for turning conversations right into a wealthy resource of commercial informationMany agencies at the moment are spotting that the untapped wisdom in their individuals can be utilized to profit each point in their enterprise, from making smarter and swifter judgements to bettering items and potency. This booklet bargains a uncomplicated street map for development a winning wisdom administration procedure to seize and completely take advantage of the information exchanged in conversations.Written by means of of the most important specialists in on-line groups, this e-book covers a collection of top practices, instruments, and methods for utilizing dialog and on-line interplay to supply reasonable and potent knowledge-based advantages and recommendations. With a special and valuable standpoint, the authors supply assistance for gathering, shooting, and cataloging wisdom in order that it may be used to enhance potency and decrease bills in components starting from inner techniques via buyer relatives and product development.This publication presents step by step recommendations for constructing a good wisdom community, together with how to:* Formulate thoughts and create motion plans* pick out the precise instruments for peer-to-peer networks, interactive groups, and occasions* paintings with legacy structures* teach employees and stimulate participation* increase productiveness and dimension criteriaThe significant other site includes templates, checklists, a forum, and hyperlinks to software program.
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Extra info for Building the Knowledge Management Network: Best Practices, Tools, and Techniques for Putting Conversation to Work
The communications media of ancient times evolved slowly. First employing fragile clay tablets and sturdy stone walls to hold their writings and drawings, recordkeepers eventually began using animal hide parchment, which was the writing surface of the Dead Sea Scrolls. The Egyptians used the stalks of papyrus reeds, pounded together, to form the earliest version of paper—a medium that was to serve the ancient Greeks well in spreading their heroic poems and revolutionary philosophical theories. KEY ADVANCES I N ANCI ENT KNOWLEDGE TRANSFER 1.
Railroads and steam-powered ships shrunk the planet, and the invention of the telegraph and telephone made it possible for people to move information back and forth at relatively instantaneous speed. The ability to move goods and conduct business correspondence so much faster than before spurred the growth of industry and forced a reevaluation of the focus of management. In the early 20th century, F. W. ”4 Based on “clearly defined laws and principles,” it aimed to increase the productivity of modern industry by studying the tasks, the tools, and the incentives and then tuning them for best performance.
This had been a truism of rule since the earliest of civilizations, and it was still so as Europe passed through the Dark Ages and headed toward the Enlightenment. The lack of a mass medium for spreading knowledge had been a major handicap to changing society and thereby to challenging tyrannical rule. Once the printing press became a commonplace technology, absolute monarchs had to deal with many more well-informed and well-educated subjects. The spread of new ideas in Europe was also held back, even in the Renaissance, by the rising political authority of the Catholic Church, which regarded the emergence of scientific theory and experimentation as a threat to its intellectual hegemony.
Building the Knowledge Management Network: Best Practices, Tools, and Techniques for Putting Conversation to Work by Cliff Figallo, Nancy Rhine